Privacy policy

About us

This privacy policy ("Privacy Policy") explains how we process and protect your personal data when you ("User") use this website or our services offered through https://regli.energy (collectively, the "Website"), or where we otherwise refer to this Privacy Policy.

The Website is operated by Regli Energy Systems AG, Zunstrasse 11 8152 Glattbrugg (the "Company", "we", "our" or "us"). The Company is the data controller for the data processing described below.

Unless otherwise defined in this Privacy Policy or in our Terms and Conditions, the definitions used in this Privacy Policy have the same meaning as in the Swiss Federal Data Protection Act or in the EU General Data Protection Regulation.

In Germany, we have appointed an EU representative in accordance with Article 27 of the General Data Protection Regulation. If you are visiting us from Germany, you can also contact the representative:

by e-mail to: mail@regli.energy

by mail to: Regli Energy Systems Deutschland GmbH, Robert-Bosch-Str. 23, 71106 Magstadt, Germany

or call us: +49(0)71 59 47 34 70 0

1 How we collect personal data

When you use our website or services, we may collect or receive personal information for a number of purposes related to our business operations. This may include the following:

Information about the visitor to the website (e.g. IP address, log files)
Customer inquiries (e.g. details about your inquiries)
Contact information (e.g. name, address, phone number)
Login data (e.g. user name, password)
Payment data (e.g. billing information)
Recruitment details (e.g. resume, cover letter).

2 How we collect personal data

We collect information about our users when they use our website or services, including certain actions within the website.

Direct

When Bentzer accesses, uses, or otherwise interacts with our products or website.
When users correspond with us electronically.
When users submit their data to us.

Indirect

through public sources
from public registers (e.g. commercial registers), newspaper articles and Internet searches
When our business clients engage us to provide professional services that involve sharing personal information they control with us as part of that engagement

3 Legal basis and purpose

Our legal basis for collecting and using the personal information described in this Privacy Policy depends on the personal information we collect and the specific purposes for which we collect it.

Contract: To fulfill our contractual obligations or to perform actions related to a contract with you. In particular:

To provide our services.
To recruit you.

Consent: We may rely on your consent voluntarily given at the time your personal information is submitted. This applies in particular:

To provide users with news, special offers, newsletters and general information about the goods and services we offer.

Legitimate Interests: We may rely on legitimate interests based on our assessment that the processing is fair and reasonable and does not override your interests or fundamental rights and freedoms. This applies in particular:

To maintain and improve our website and services.
Development of new services.

Necessity to fulfill legal obligations: To fulfill legal and public interest obligations. In particular:

Compliance with applicable regulations and laws.
For the judicial enforcement of claims and rights.

4 Service provider

The Company may engage third party companies ("Service Providers") to facilitate the operation of our website, assist in analyzing the use of the website, or provide website and service related services, such as payment and the provision of IT infrastructure services. These third parties have access to the user's personal data only to the extent necessary to perform these tasks on behalf of the company.

Type(s) of service provider(s) that may have access to your personal information:

Marketing companies, such as geoimpact Analytics of geoimpact AG.

Insurer

Regulatory authorities/tax authorities/company registers

Professional advisors we use, such as auditors and lawyers

Government or regulatory agencies

Third parties providing services, such as document processing and translation services, companies that destroy and/or dispose of confidential paper, software providers or IT systems, IT support services, document and information storage providers

Third parties involved in the course of your matter, such as lawyers, mediators, banks and other payment service providers, courts, tax advisors or valuation experts

Third-party vendors that help us analyze customer information

If a transfer to a third country takes place and there is no adequacy decision or appropriate safeguards, there is a possibility and risk that authorities in the third country (e.g., intelligence services) may gain access to the transferred data and that the enforceability of the data subject's rights cannot be guaranteed.

5 Disclosure of data

We may share your personal information when we believe in good faith that such action is necessary:

To comply with a legal obligation (i.e., when required by law or in response to legitimate requests from authorities, such as a court or government agency);
To protect the security of the site and defend our rights or property;
To prevent or investigate possible misconduct in connection with us;
To protect ourselves against legal liability.

6 Data transfers

The Company and/or the service providers may transfer and process your personal data to them:

In Switzerland
In the EU and the EEA
In the USA

We may use service providers, some of which are located in or process personal data in so-called third countries (outside the European Union or the European Economic Area or Switzerland), i.e., countries whose level of data protection does not correspond to that of the EU.

We protect your personal data in accordance with our contractual obligations and applicable data protection laws when we transfer data abroad.

These safeguards may include:

transfers to countries that provide an adequate level of protection according to the country lists published by the Federal Data Protection and Information Commissioner and to countries for which an adequacy decision of the European Commission is in force;
Application of standard data protection model clauses, binding corporate rules or other standard contractual obligations that ensure adequate data protection.

7 Data security

We use appropriate technical and organizational security measures to protect your stored data from manipulation, loss or unauthorized access by third parties. Our security measures are continuously adapted in line with technological developments.

We also take internal data protection very seriously. Our employees and the service providers we commission are obliged to maintain confidentiality and to comply with the applicable data protection laws. In addition, they are only given access to personal data to the extent that this is necessary for the fulfillment of their respective tasks or assignment.

The security of your personal information is important to us, but remember that no method of transmission over the Internet or electronic storage is 100% secure. Although we strive to protect your personal information using commercially reasonable means, we cannot guarantee its absolute security. We recommend the use of anti-virus software, a firewall and other similar software to protect your system.

8 Your rights

You have the following data protection rights. To exercise these rights, you may contact us at the address above or send an email to: mail@reglienergy.ch. Please note that we may ask you to verify your identity before responding to such requests.

Right of access and information

You have the right to request a copy of your personal data, which we will provide to you in electronic form.

Right to change

You have the right to ask us to correct our records if you believe they contain incorrect or incomplete information about you.

Right to revoke consent

If you have consented to the processing of your personal data, you have the right to revoke this consent with effect for the future. This also applies in the event that you wish to unsubscribe from marketing communications. Once we have received notification that you have withdrawn your consent, we will no longer process your data for the purposes to which you originally consented, unless there is another legal basis for the processing. To stop receiving emails from us, please click on the "unsubscribe" link in the email you received or contact us at mail@reglienergy.ch.

Right to erasure: You have the right to request that we erase your personal data if it is no longer necessary for the purposes for which it was collected or if it has been processed unlawfully.

Right to restrict the processing

You have the right to request the restriction of the processing of your personal data if you believe that the data is inaccurate, the processing is unlawful or we no longer need the data for the original purpose, but we cannot delete it due to a legal obligation or you do not wish it to be deleted.

Right to transferability

You have the right to request that we transfer your personal data to another data controller in a standard format such as Excel, provided that it is data that you have provided to us and we are processing it on the legal basis of your consent or to fulfill our contractual obligations.

Right to object to processing

If the legal basis for processing your personal data is our legitimate interest, you have the right to object to such processing on grounds relating to your particular situation. We will comply with your request unless we have a compelling legal basis for the processing that overrides your interests or we need to further process the personal data for the exercise or defense of a legal claim.

Right to complain to a supervisory authority

You have the right to complain to a data protection supervisory authority if you believe that the processing of your personal data violates data protection law. The competent data protection authority in Switzerland is the Federal Data Protection and Information Commissioner edoeb.admin.ch/edoeb/en/home.html).

In Baden-Württemberg, Germany, the location of our EU representative, the competent data protection authority is the State Commissioner for Data Protection and Freedom of Information Baden-Württemberg (https://www.baden-wuerttemberg.datenschutz.de). You may assert this right, for example, before a supervisory authority in the member state of your residence, your place of work or the place of the alleged infringement.

9 Links to third party applications and websites

Our website may contain links to websites or apps that are not operated by us. When you click on a third-party link, you will be directed to that third-party website or app. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party websites or services.

We maintain online presences on social networks to, among other things, communicate with customers and prospects and provide information about our products and services. If you have an account on the same network, it is possible that the information and media you provide there may be seen by us when we access your profile, for example. In addition, the social network may allow us to contact you. The content communication via the social network and the processing of the content data is thereby subject to the responsibility of the social network. As soon as we transfer personal data to our own system, we are independently responsible for it. This is then done in order to carry out pre-contractual measures and fulfill a contract. For the legal basis for data processing by the social networks under their own responsibility, please refer to their privacy statements. Below you will find a list of the social networks in which we operate an online presence:

Facebook: Privacy policy
Instagram: Privacy policy
LinkedIn: Privacy Policy
YouTube: Privacy policy

10 Microsoft Teams

We use "Teams" to conduct online meetings. Teams is software provided by Microsoft Ireland Operations Limited, South County Business Park, Leopardstown, Dublin 18, Ireland ("Microsoft"). The legal basis for processing data to conduct meetings through Teams is our legitimate interest in conducting online meetings, discussion sessions and presentations effectively and easily. In addition, we carry out this data processing on a contractual basis insofar as the meetings take place within the framework of existing contractual relationships with you. We are not responsible for any further data processing on the Teams product website where the desktop software can be downloaded and the web app can be used.

During a meeting, participant data (e.g. display name, first name, last name, phone), metadata (e.g. meeting topic and description, IP address, time of the participant's last activity on Teams), chat or channel massages, microphone and video recording data, and phone usage may be processed. You can disable microphone and camera transmissions at any time using the appropriate settings. We record meetings or log text data only with your consent and prior notification. Microsoft stores and uses the metadata to analyze and evaluate the use of Teams. Microsoft may become aware of the above data as part of its contract with us. For more information, please see Microsoft's privacy policy at https://privacy.microsoft.com/de-de/privacystatement.

11 Changes to this privacy policy

We may update our privacy policy from time to time. We therefore recommend that you check this privacy policy regularly for changes.

Changes to this Privacy Policy will become effective when posted on this page.

12 Contact

If you have any questions about this privacy policy, please do not hesitate to contact us at: mail@regli.energy